Security Officer - Main Lobby Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Main Lobby Desk in HICKORY, NC , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a busy manufacturing and industrial location, you will welcome employees and visitors, support access control and badging, monitor cameras and alarm activity, and document incidents and requests. You will be a visible, reliable point of contact, delivering customer service through clear communication and teamwork while acting with integrity in every security-related interaction.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Alarm panel experience is preferred.
- Customer service experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- CPR certification is preferred.
- Access control and/or badge experience is preferred.
Responsibilities
- Provide customer service to visitors, employees, and contractors at the front desk by following site-specific security-related procedures and access requirements.
- Monitor lobby activity and maintain awareness of entry points using available systems and logs, helping to deter unauthorized access and/or disruptive behavior.
- Verify identification and visitor authorization, issue visitor credentials as required, and maintain accurate sign-in and sign-out records.
- Answer and route calls, coordinate with site contacts for visitor arrivals, and communicate updates to Allied Universal supervision and/or site management as needed.
- Respond to incidents and critical situations in a calm, problem-solving manner, following emergency response activities and reporting requirements.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
