Security Officer - Lobby Desk

Allied Universal • San Antonio, TX

2d • $15 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Desk in San Antonio, TX , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a fast-paced tech and telecom location where you will be the welcoming first point of contact at the front desk. You will help manage visitor check-in, badge access, and lobby activity, respond to alarms and/or requests for assistance, and communicate clearly with employees and guests. Bring a people-first mindset as you support a reliable, innovative team that acts with integrity and delivers through teamwork.

Requirements

• Be 21+ years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Ability to lift up to 20 lbs is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to visitors, employees, and vendors at the front desk by following Allied Universal security-related procedures and site-specific policies.
• Manage access control at the reception area by verifying identification, issuing visitor credentials, maintaining visitor logs, and directing guests to appropriate contacts.
• Monitor entry points, alarms, and/or camera systems from the front desk and report unusual activity according to post orders to help to deter unwanted access.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, documenting actions taken, and supporting emergency response activities when appropriate.
• Complete detailed reports and administrative tasks such as incident reports, shift activity logs, and handoff communications while maintaining a professional front desk presence.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED