Security Officer - Main Entrance Desk
About The Position
As a Security Officer - Main Entrance Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a financial institution front desk, where you will be the welcoming first point of contact while supporting a secure, professional environment. You will monitor entry activity, manage visitor check-in, verify identification, issue badges, and document security-related incidents using site systems. Working with an agile, reliable, and innovative team, you will deliver strong customer service, clear communication, and integrity in every interaction.
Requirements
- Comfortable using a computer or tablet is preferred.
- Access control and/or badge experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Comfortable using a computer or tablet
- Access control and/or badge experience
Responsibilities
- Provide customer service at the front desk by following Allied Universal procedures, location-specific policies, and when appropriate, emergency response activities.
- Greet and assist employees, visitors, and vendors; manage sign-in processes, issue temporary badges, and verify access authorization to help support security-related access control.
- Monitor lobby activity, entrances, cameras and/or alarms as assigned; report unusual activity and escalate concerns per site procedures.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site contacts and/or public responders as directed.
- Complete required documentation such as shift logs, incident reports, and access records, and communicate status updates during shift turnover.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
