Security Officer - Lobby Reception

Allied Universal • Wilson, NC

1d • $18 - $18 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Reception in Wilson, NC , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer with Allied Universal at a busy retail and mall location, you will be the first point of contact for guests, supporting a welcoming experience while monitoring access, cameras, and activity for security-related concerns. You will greet and assist visitors, manage calls and visitor logs, and communicate issues to on-site teams. Bring an agile, reliable, innovative mindset and a caring, integrity-driven approach rooted in teamwork.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to guests, tenants, and store personnel at a retail location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the front desk by greeting and directing visitors, managing sign-in and sign-out, issuing visitor credentials, and maintaining access control in accordance with site procedures.
• Monitor cameras, alarms, and other security-related systems from the front desk, document observations, and report suspicious activity and/or policy concerns through established channels.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation and coordinating with site management and/or emergency services as directed.
• Complete required reports and logs such as incident reports, visitor logs, and shift activity summaries, and communicate key updates during shift handoff.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED