Security Officer - Lobby Reception

Allied Universal•Phoenix, AZ

8d•$21•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Lobby Reception in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a fast-paced tech and telecom location as a Front Desk Officer, serving as the welcoming first point of contact while supporting security-related operations. You will monitor entry activity, manage access control and badge workflows, respond to alarms and/or incident reports, and communicate clearly with onsite teams and visitors. Bring a customer-first mindset as you work with integrity, teamwork, and innovative tools to help maintain an orderly environment.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Alarm Panel Experience is preferred.
Access Control/Badge Experience is preferred.
CPR/First Aid is preferred.
Comfortable Using Computer or Tablet is preferred.
Guard Card/License is preferred.

Responsibilities

Provide customer service to clients, employees, vendors and visitors by following Allied Universal security-related procedures, site-specific policies and when appropriate, emergency response activities at a technology-focused location.
Operate a front desk post, greeting and directing visitors, answering phones and/or handling general inquiries while maintaining a professional presence.
Control access to the facility by checking identification, validating authorization, issuing visitor credentials, managing keys and/or access devices and documenting access activity.
Maintain visitor, vendor and delivery logs, including scheduling arrivals, notifying hosts and supporting lobby flow to reduce delays.
Monitor security-related systems such as cameras, alarms and access control panels, and report unusual activity according to site procedures.
Respond to incidents and critical situations in a calm, problem-solving manner, escalating to site leadership and/or emergency services as required.
Write clear incident reports, shift notes and other documentation, and communicate relevant information during shift turnovers.
Support security-related administrative tasks such as badge processing, tracking temporary credentials and coordinating with onsite teams for access changes.
Assist with emergency and evacuation procedures by providing directions, making notifications and supporting accountability processes as assigned.
Maintain a neat and orderly front desk area and assist with basic service requests while following client confidentiality expectations.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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