Security Officer Lobby Desk - Split Shift
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Desk in Franklin, TN , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer at a leading tech and/or telecom location, you will be the first point of contact for employees and guests, supporting access control and badge verification, managing visitor check-in, and monitoring security-related activity from the lobby. You will communicate clearly, document incidents and/or service requests, and partner with site teams to help maintain smooth daily operations. Allied Universal values agility, reliability, innovation, teamwork, and integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access Control/Badge Experience - preferred.
- Guard Card/License - preferred.
- Comfortable Using Computer or Tablet - preferred.
Responsibilities
- Provide customer service to visitors, employees, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
- Staff the front desk to greet and screen visitors, verify identification and authorization, issue visitor credentials, and maintain visitor and delivery logs in accordance with site requirements.
- Monitor access control systems, cameras, alarms, and/or other security-related equipment from the front desk, and report irregular activity according to post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site contacts and Allied Universal management as required.
- Complete accurate shift documentation such as activity reports, incident reports, and hand-off notes, and support site communication by answering phones and directing inquiries.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
