Security Officer - Lobby Desk
About The Position
As a Security Officer - Lobby Desk in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a fast-paced tech and media location where you will be the welcoming front desk presence supporting a professional workplace. You will manage access control and badge activity, greet employees and visitors, answer questions, and document security-related incidents with clear communication. Bring your customer service mindset to a team that is agile, reliable, and innovative, with a caring culture that puts people first and acts with integrity.
Requirements
- Have at least 1 year of security-related experience.
- Be at least 21 years of age.
- Be able to lift up to 20 pounds, preferred.
- Have access control and/or badge experience, preferred.
- Have customer service experience, preferred.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Be able to lift up to 20 pounds, preferred.
- Have access control and/or badge experience, preferred.
- Have customer service experience, preferred.
Responsibilities
- Provide customer service to clients and visitors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Control access to the location by greeting guests, verifying identification and/or credentials, issuing visitor passes, and maintaining visitor logs per site requirements.
- Monitor alarms, cameras, and other security-related systems from the front desk, reporting unusual activity and/or policy concerns to site leadership and Allied Universal management.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, documenting actions taken, and assisting with scene management as directed.
- Complete required reports such as shift activity logs, incident reports, and access control documentation, and communicate relevant updates during shift turnover.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
