Security Officer - Lobby Access
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Access in Palm Beach Gardens, FL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a dynamic healthcare location as a Front Desk Officer, serving as the first point of contact for visitors, staff, and patients. In this stationary role, you will help support access management, respond to security-related concerns, and deliver outstanding customer service and communication. Be part of a caring, agile team that values reliability, innovation, teamwork, and integrity while making a meaningful daily impact.
Requirements
- At least 1 year of security-related experience is required.
- Be at least 21 years of age.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Alarm panel experience is preferred.
- Customer service experience is preferred.
- Access control and/or badge experience is preferred.
Responsibilities
- Provide customer service to visitors, patients, staff, and/or vendors by carrying out site-specific procedures and front desk protocols at a healthcare location.
- Monitor access to the lobby and reception area, verify identification and/or visitor authorization, and document arrivals, departures, and deliveries in accordance with post instructions.
- Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, including contacting appropriate personnel during emergencies.
- Answer phones, greet guests, provide directions, and communicate relevant information to staff and/or Allied Universal leadership as needed.
- Support security-related operations by maintaining awareness of activity at the front desk, reporting unusual behavior or conditions, and following established response procedures.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
