Security Officer Lobby Access Specialist

Allied Universal • Charlotte, NC

1d • $18 • Onsite

About The Position

As a Security Officer Lobby Access Specialist in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access and badges, monitor the lobby, and support security-related operations with professionalism and care. In this people-first role, you will deliver outstanding customer service, clear communication, and reliable service while working as part of an agile, innovative team that leads with integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card and/or license is preferred.
• Access control and badge experience is preferred.
• The ability to lift more than 20 lbs is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a commercial real estate location.
• Monitor front desk activity, manage access control processes, verify visitor credentials, and maintain visitor logs in accordance with site protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate relevant details to building management and/or emergency personnel as needed.
• Answer phones, greet guests, provide directions, and support lobby operations while helping to maintain an orderly and professional front desk presence.
• Observe and report suspicious activity, unusual behavior, and/or maintenance-related concerns around the lobby and entry areas in line with Allied Universal standards and site expectations.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED