Security Officer - Guest Service
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Guest Services in Palm Beach Gardens, FL , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will welcome employees and visitors, manage access control, monitor cameras and alarms, and document activity with clear, professional reports. You will be a visible, helpful presence that can help to deter security-related incidents while delivering outstanding customer service. At Allied Universal, you will work with a caring team that is agile, reliable, and innovative, always acting with integrity.
Requirements
- Have at least 1 year of security-related experience.
- Be able to type at least 40 words per minute.
- Be at least 21 years of age.
- Possess a guard card
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- Alarm panel experience is preferred.
Responsibilities
- Provide customer service at the front desk by following site-specific procedures and assisting with security-related access control for a healthcare location.
- Greet visitors, patients, and/or vendors; verify identification and visit purpose; issue visitor credentials per site policy.
- Monitor lobby activity and security-related systems such as cameras, alarms, and/or access control panels; document observations and report irregular activity.
- Respond to incidents and critical situations in a calm, problem-solving manner; notify appropriate personnel and/or emergency services in accordance with post orders.
- Maintain accurate logs and reports, including visitor entries, deliveries, and incidents; support administrative tasks such as answering phones and directing inquiries as needed.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
