Security Officer - Front Desk

Allied UniversalCity of Syracuse, NY
3d$18Onsite

About The Position

As a Security Officer - Front Desk in Syracuse, NY, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Front Desk Officer at a utilities location, you will be the welcoming first point of contact, helping to manage access, verify credentials, issue badges, and track visitors with clear, professional communication. You will monitor entry areas and security-related systems, document activity, respond to requests, and escalate concerns as needed. At Allied Universal, you will bring agility, reliability, and integrity to every interaction while supporting a people-first culture through teamwork and service.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service to clients, employees, contractors, and visitors by following site-specific policies and security-related procedures at the front desk.
  • Control access to the location by verifying identification, issuing temporary badges and/or passes, managing visitor sign-in logs, and directing visitors to the appropriate contact or area.
  • Monitor security-related systems such as cameras, alarms, and communications equipment, and report unusual activity according to post orders.
  • Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, including supporting emergency response activities when appropriate.
  • Complete detailed incident reports, shift logs, and access records, and communicate relevant updates to Allied Universal supervision and site leadership.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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