Security Officer - Front Desk Specialist

Allied UniversalDurham, NC
2d$17Onsite

About The Position

As a Security Officer - Front Desk Specialist in Morrisville, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional with Allied Universal at a leading technology location, you will be the first point of contact, welcoming guests and assisting employees while overseeing security-related activities at the front desk. You will help to deter incidents through your presence and deliver outstanding customer service, all while upholding our values of teamwork, integrity, and putting people first in a dynamic and innovative environment.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Comfortable using a computer or tablet is preferred.
  • Alarm panel experience is preferred.

Responsibilities

  • Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.
  • Monitor access control by verifying credentials of employees, visitors, and contractors entering the location.
  • Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, escalating as needed per site protocols.
  • Maintain detailed and accurate logs of all activities, incidents, and/or unusual occurrences at the front desk.
  • Assist with visitor management, including sign-in and sign-out processes, and provide directions or information as requested.
  • Support emergency response activities at the front desk, following outlined protocols and coordinating with Allied Universal and location personnel as appropriate.
  • Help to deter unauthorized entry and/or activities by maintaining a visible Allied Universal presence at the front desk.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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