Security Officer - Front Desk Customer Service

Allied Universal Security•Addison, TX

26d•$17•Onsite

About The Position

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Front Desk Customer Service in Addison, TX, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will be the welcoming face at the location, assisting visitors and responding to inquiries while monitoring access to help to deter security-related incidents. You will provide outstanding customer service and use your communication skills to support a positive environment. Join a team that values reliability, innovation, and integrity, and experience a caring culture that puts people first.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver's license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Comfortable using a computer or tablet is preferred.

Responsibilities

Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.
Monitor access to the location by verifying credentials and maintaining visitor logs as required.
Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
Assist with emergency response activities as needed, including providing information and direction to building occupants.
Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding security-related matters at the front desk.
Maintain a visible presence at the front desk to help to deter unauthorized access and/or disruptive behavior.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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