Security Officer - Front Desk Attendant
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Front Desk Attendant in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a commercial real estate location, you will be the first point of contact for tenants and visitors, helping manage access, greet guests, answer questions, and support a welcoming lobby experience. You will monitor activity from the desk, document incidents, and communicate clearly with onsite teams. Join Allied Universal, where agility, reliability, innovation, teamwork, and integrity guide a people-first culture.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to tenants, visitors, vendors, and/or contractors at the front desk by following site-specific policies, access procedures, and security-related protocols.
- Control access to the property by checking identification, issuing visitor credentials, maintaining visitor and key logs, and directing individuals to appropriate locations.
- Monitor security-related systems such as CCTV, alarms, and access control panels, and report unusual activity according to post orders and escalation guidelines.
- Respond to incidents and critical situations in a calm, problem-solving manner, including contacting property management and/or emergency services when appropriate.
- Complete detailed reports and shift documentation, communicate handoff information to oncoming personnel, and support routine administrative tasks related to lobby operations.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
