Security Officer Front Desk Agent

Allied Universal • Harrisburg, PA

4d • $18 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer - Front Desk Agent in Harrisburg, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer in a commercial real estate location, you will be the welcoming first point of contact, supporting a smooth arrival experience while assisting with access control, visitor check-in, badge management, and phone and radio communications. You will monitor activity from the desk, document security-related incidents, and collaborate with site staff. Join Allied Universal to bring agile, reliable, innovative service with a caring, people-first culture built on teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor lobby activity and access points, greet and direct guests, help manage visitor check-in and/or access credentials, and assist with delivery and vendor routing per site requirements.
• Answer phones, respond to routine inquiries, and communicate issues to property management and/or appropriate contacts in a timely, professional manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications and documenting actions taken.
• Complete detailed reports and log entries, including visitor activity, incidents, and other security-related events, using site-required systems and processes.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED