Security Officer - Front Desk Agent

Allied Universal • Miami, FL

18h • $18 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Front Desk Agent in Miami, FL , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a commercial real estate location, you will greet tenants and visitors, manage access control and badging, and monitor activity from the lobby to help support a welcoming environment. You will handle phones, coordinate visitor logs and deliveries, and communicate concerns to the on-site team. At Allied Universal, you will bring an agile, reliable, and innovative mindset, acting with integrity and teamwork in a people-first culture.

Requirements

• Provide proof of a high school diploma and/or GED.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city issued security license is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and/or vendors at a front desk in a commercial real estate location by following Allied Universal procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access by greeting guests, verifying identification and/or authorization, issuing visitor credentials, and directing individuals to appropriate areas in accordance with site requirements.
• Monitor lobby activity and available systems such as cameras, alarms, and/or access control panels, and report unusual activity, hazards, and/or maintenance concerns through established channels.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting property management, emergency services, and/or Allied Universal supervision as needed.
• Complete daily reports, incident documentation, and shift handoff communications, and coordinate with property staff to support security-related operations and a positive tenant experience.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED