Security Officer - Flex Front Desk Agent

Allied Universal • Phoenix, AZ

5d • $22 • Onsite

About The Position

As a Security Officer - Flex Front Desk Agent in Phoenix, AZ, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal, you will be the welcoming first point of contact at a professional office location, helping manage visitor check-in, access control, and phone and/or radio communications. You will monitor cameras and alarm activity, document security-related events, and support employees and guests with a customer-first approach. Bring agility, reliability, and integrity while collaborating with your team to deliver a polished, people-first experience.

Requirements

• Have 2+ years of security-related experience.
• Be 21+ years of age.
• Be comfortable using a computer or tablet, preferred.
• Have alarm panel experience, preferred.
• Have customer service experience, preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Be comfortable using a computer or tablet
• Have alarm panel experience
• Have customer service experience

Responsibilities

• Provide customer service to visitors, employees, and/or vendors by following site-specific procedures, access protocols, and other security-related policies.
• Monitor the front desk area, observe activity in and around the lobby, and report suspicious activity to help to deter unwanted behavior.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services as directed by post orders.
• Manage visitor processing tasks such as sign-in and/or sign-out, issuing temporary badges as directed, and maintaining accurate logs and reports.
• Support emergency response activities from the front desk post, including communicating instructions and/or updates per site procedures.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED