Security Officer - Dispatch Operator

Allied Universal • Newtown Square, PA

11h • $24 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Dispatch Operator in Newtown Square, PA , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer at a busy healthcare location, you will coordinate security-related communications, monitor activity through systems and reports, and route officers to calls for service. You will help maintain access control, track badges and/or visitors, document incidents, and support patients, staff, and guests with professional customer service. At Allied Universal, you will bring agility, reliability, and integrity to a team that puts people first.

Requirements

• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to staff, patients, visitors, and/or vendors by following site-specific procedures, access control guidelines, and other security-related protocols within a healthcare location.
• Operate the dispatch desk by monitoring alarms, cameras, radios, and/or telephone lines; receive and prioritize calls for service; and coordinate responses with on-site personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, documenting actions taken, and assisting with emergency response activities as directed.
• Complete security-related reports and logs, including incident documentation, shift activity summaries, and tracking of keys, badges, and/or other controlled items in accordance with site policy.
• Conduct regular and random patrols around the facility and perimeter when assigned, noting unusual activity, hazards, and/or maintenance concerns and reporting them through the appropriate channels.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED