Security Officer Dispatch Operator
About The Position
As a Security Officer Dispatch Operator in Fountain Valley, CA, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as a Dispatch professional at a government location, where you will monitor communications, coordinate responses, and support daily security-related operations. In this fast-paced role, you will help maintain organized activity logs, relay critical information, and provide outstanding service to visitors and staff. Guided by a caring culture, teamwork, and integrity, you will bring a reliable, agile approach to an important public-facing environment.
Requirements
- A guard card or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, communication protocols, and when appropriate, emergency response activities.
- Monitor radio, telephone, alarm, and/or camera activity from a dispatch or control center location and communicate security-related information to on-site personnel and/or local contacts.
- Receive, prioritize, and document calls for service, incidents, maintenance concerns, and/or unusual activity, then dispatch the appropriate personnel in a calm, problem-solving manner.
- Maintain detailed logs, incident reports, and shift activity records, and relay updates to supervisors, client representatives, and/or responding agencies as needed.
- Support government location operations by helping to coordinate routine and critical communications, track the status of assigned personnel, and follow post orders and site-specific policies.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
