Security Officer Dispatch Operator

Allied Universal

1d • $23 • Onsite

About The Position

As a Security Officer Dispatch Operator in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch Officer at a financial institution location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this role, you will help maintain organized operations, document key information, and provide outstanding customer service. Guided by a culture that is agile, reliable, innovative, and rooted in integrity and teamwork, you will play an important part in daily site support.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor communication systems, receive calls for service, and dispatch appropriate personnel in a timely, professional manner for security-related incidents and routine requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details and relaying accurate information to site contacts, first responders, and/or Allied Universal leadership.
• Maintain detailed activity logs, incident reports, and dispatch records, helping to support documentation requirements and follow-up for a financial services location.
• Conduct regular and random patrols around the business and perimeter, while helping to identify unusual activity, report concerns, and support site protocols as conditions vary by location.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED