Security Officer - Dispatch Desk

Allied Universal • Leawood, KS

1d • $18 • Onsite

About The Position

As a Security Officer - Dispatch Desk in Leawood, KS, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer with Allied Universal at a commercial real estate location, you will monitor activity through cameras and systems, coordinate responses to security-related incidents, and support on-site officers with clear radio and phone communication. You will complete reports, help manage access and visitor needs, and deliver a welcoming customer service experience. Our agile, reliable, and innovative team works together with integrity and a people-first culture.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer Service Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and vendors at a commercial real estate location by following site-specific, security-related procedures, access control practices, and emergency response activities when appropriate.
• Operate the dispatch post by receiving calls for service, prioritizing requests, and coordinating the response of on-site personnel while maintaining clear radio and phone communications.
• Monitor alarms, CCTV, and other building management or security-related systems, and initiate notifications and response actions per post orders when abnormal activity is observed.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details, relaying information to responding personnel, and completing required reports.
• Maintain accurate activity logs and documentation, including incident records, shift passdowns, and visitor or contractor entries, per Allied Universal and site requirements.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED