Security Officer Dispatch Coordinator

Allied Universal • Saint Paul, MN

1d • $24

About The Position

As a Security Officer Dispatch Coordinator in Saint Paul, MN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a dynamic healthcare location, where you will monitor communications, coordinate responses to security-related incidents, and support access and alarm activity with professionalism and care. This role blends strong communication, attention to detail, and customer service while reflecting our agile, reliable, and innovative values through teamwork and integrity.

Requirements

• A minimum of 2 years of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to staff, patients, visitors, and/or vendors by carrying out site-specific procedures, dispatch-related protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, and/or camera systems to receive calls for assistance, document details, and relay information to the appropriate personnel in a calm, problem-solving manner.
• Coordinate routine and urgent communications between officers, site contacts, and/or first responders, helping to support timely responses to incidents and critical situations.
• Maintain accurate activity logs, incident reports, and dispatch records, including tracking calls, officer status, and key security-related events throughout the location.
• Support healthcare location operations by helping to direct resources, prioritize incoming requests, and communicate post instructions, access concerns, and/or after-hours activity according to site policies.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees