Security Officer Dispatch Coordinator
About The Position
As a Security Officer Dispatch Coordinator in Newport News, VA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a dynamic manufacturing and industrial location. In this role, you will monitor activity, coordinate communications, document incidents, and help respond to security-related concerns with professionalism and care. You will play an important part in keeping operations running smoothly while delivering outstanding customer service. Guided by teamwork, integrity, and innovation, this position offers a meaningful opportunity to make an impact every day.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Alarm panel experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- Access control and/or badge experience is preferred.
Responsibilities
- Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at an industrial location.
- Monitor dispatch communications, receive and document calls for service, and coordinate the timely routing of officers, vehicles, and/or responders to reported incidents and operational needs.
- Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear communication with site contacts, supervisors, and/or emergency services as needed.
- Track activity across the location through radios, phones, logs, and/or related systems, helping to support incident reporting, shift updates, and continuity of operations.
- Conduct regular and random patrols around the business and perimeter when assigned, noting unusual activity, access issues, and/or maintenance concerns in manufacturing and industrial environments.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
