Security Officer - Dispatch Console

Allied Universal • Naperville Township, IL

3d • $24

About The Position

As a Security Officer Dispatch Console in Aurora, IL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional in a dynamic technology location, where you will monitor systems, coordinate responses, and support security-related operations through clear communication and strong attention to detail. In this fast-paced role, you will help to identify concerns, remain a visible and dependable presence, and deliver outstanding customer service while reflecting our values of agility, reliability, innovation, teamwork, and integrity.

Requirements

• Possess at least 1 year of armed security-related, law enforcement, and/or military experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and First Aid certification is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by following site-specific procedures, handling incoming calls and radio traffic, and supporting security-related communications at the location.
• Monitor dispatch systems, cameras, alarms, and access activity, and coordinate appropriate responses to incidents, service requests, and unusual conditions.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and communicating updates to site contacts and/or emergency responders as needed.
• Maintain accurate logs, incident reports, and dispatch records, and relay information between officers, management, and/or client representatives in a timely manner.
• Conduct regular and random patrol coordination around the business and perimeter, while helping to support emergency response activities and daily operations in a technology-focused location.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees