Security Officer - Customer Service Patrol
About The Position
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Customer Service Patrol in Lewiston Woodville, NC, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. As a Patrol Unarmed Officer with Allied Universal at a prominent food and beverage location, you will monitor and patrol designated areas, helping to deter security-related incidents while maintaining a visible presence. You will engage with visitors and staff, provide outstanding customer service, and communicate clearly to support a welcoming environment. Join a team that values innovation, reliability, and integrity, where your contributions help create a positive experience for everyone on site.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- X-ray screening experience is preferred.
- Access control or badge experience is preferred.
- Comfortable using a computer or tablet is preferred.
Responsibilities
- Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem-solving manner.
- Conduct regular and random patrols around the facility and its perimeter to help to deter unauthorized activity and/or suspicious behavior.
- Monitor the location for any unusual conditions or potential hazards, promptly reporting findings to the appropriate personnel.
- Assist with access control by verifying credentials of individuals entering restricted areas within the food and beverage production environment.
- Maintain detailed and accurate records of observations, incidents, and activities during each shift.
- Communicate professionally with staff, visitors, and/or contractors to support a secure and welcoming environment.
- Follow all Allied Universal and client-specific protocols while adapting to the unique needs of the food and beverage production location.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
