Security Officer - Corporate Welcome Desk
About The Position
As a Security Officer - Corporate Welcome Desk in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will be the welcoming first point of contact while supporting security-related operations. You will manage visitor check-ins, monitor access points and cameras, respond to alarms and/or calls for assistance, and document incidents with clear communication. At Allied Universal, you will bring integrity, teamwork, and a people-first approach to help maintain a professional, reliable presence every day.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Alarm panel experience is preferred.
- Customer service experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- Access control and/or badge experience is preferred.
- A Guard Card and/or license is preferred.
Responsibilities
- Provide customer service to tenants, visitors, and vendors at the front desk by following site-specific procedures, access protocols, and security-related post orders for a commercial real estate location.
- Greet and screen visitors, issue temporary credentials as directed, manage the sign-in and sign-out process, and notify tenant contacts of arrivals and deliveries.
- Monitor lobby activity and front desk systems, including cameras, alarms, and access control panels, and document unusual activity according to policy.
- Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with building management, emergency services, and/or Allied Universal leadership as needed.
- Complete detailed reports, shift logs, and incident documentation, and communicate status updates during shift change and/or when requested by management.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
