Security Officer - Control Room Dispatch

Allied Universal • Dallas, TX

20h • $18 • Onsite

About The Position

As a Security Officer - Control Room Dispatch in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer with Allied Universal at a commercial real estate location, you will help coordinate security-related response, monitor activity, and support access control and badging operations. You will communicate with on-site teams, document incidents, and use computers and/or tablets to track calls and updates. Bring strong customer service and professionalism as you support a caring culture built on teamwork, integrity, and innovative problem solving.

Requirements

• Client requires proof of high school diploma or GED.
• A state, county, or city issued security license is preferred.
• Access control and/or badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to building tenants, visitors, and contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor alarms, CCTV, access control events, and communications systems; dispatch officers and/or appropriate responders to incidents, service requests, and critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing clear updates to site leadership and/or property management.
• Document security-related activity by completing logs, incident reports, and shift pass-downs; notify management of unusual conditions and/or repeated concerns.
• Coordinate regular and random patrol coverage around the property and perimeter, and communicate post orders and special instructions to on-duty staff.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED