Security Officer - Command Center Dispatch

Allied Universal • Farmington Hills, MI

17h • $21 • Onsite

About The Position

As a Security Officer - Command Center Dispatch in Farmington, MI, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer supporting a financial institution location, you will coordinate security-related responses, monitor cameras and alarm activity, manage access control communications, and document incidents in real time. You will be a key point of contact for staff and visitors, helping to promote a professional environment through clear communication and timely follow-up. At Allied Universal, you will bring agility, reliability, and integrity while delivering through teamwork.

Requirements

• CPR and First Aid certification is preferred and may be completed post hire.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients at a financial institution location by following security-related procedures, site-specific policies and/or emergency response activities as appropriate.
• Monitor security-related alarms, access control activity and/or video systems, assess incoming calls and notifications, and coordinate dispatch of on-site personnel and/or emergency services as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering details, relaying instructions and maintaining communication with field personnel and site contacts.
• Document security-related activities, incidents, alarms and service requests in required reports, logs and/or computer systems, and communicate updates during shift turnovers.
• Conduct regular and random patrols of the interior and exterior perimeter when assigned, and report maintenance issues, hazards and/or suspicious activity to site leadership.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED