Security Officer - Bank Front Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Bank Front Desk in Wichita, KS , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Officer at a financial institution, you will be the welcoming first point of contact, helping manage access control, visitor check-in, and badge procedures while monitoring the lobby for security-related concerns. You will communicate clearly with staff and guests, document activity, and use computer or tablet tools to support daily operations. At Allied Universal, you will bring integrity, teamwork, and a people-first approach to every interaction.
Requirements
- Customer service experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- Access control and/or badge experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial institution location.
- Control access to the facility by welcoming visitors, verifying identification, issuing visitor credentials, and directing guests to the appropriate area per site procedures.
- Monitor alarms, CCTV, and other monitoring systems from the front desk, documenting unusual activity and reporting concerns to Allied Universal supervision and/or site leadership.
- Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating disruptive behavior and contacting emergency services when needed.
- Complete incident reports, daily activity logs, and other required documentation, and communicate updates during shift turnover to support consistent operations.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
