Security Officer - Bank Front Desk

Allied Universal

2d•$17•Onsite

About The Position

As a Security Officer - Bank Front Desk in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution location, you will welcome visitors, manage access control and badges, monitor entry activity, and support a professional lobby experience through clear communication and customer service. You will help identify and report security-related concerns while staying visible and responsive. At Allied Universal, you will bring an agile, reliable, and innovative approach, putting people first, working as a team, and acting with integrity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

A State, County, or City Issued Security License is preferred.
Comfortable using a computer or tablet is preferred.
Access control and/or badge experience is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to clients and visitors at the front desk by following Allied Universal security-related procedures, site-specific policies and/or emergency response activities when appropriate.
Control access at the main entrance by greeting visitors, confirming authorization, issuing temporary credentials, and directing traffic to the appropriate departments.
Monitor lobby activity, cameras and/or alarm panels as assigned, and report suspicious activity or policy violations to site management and/or Allied Universal supervision.
Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating conflicts and coordinating with local responders as needed.
Complete required reports and logs, including visitor records, incident documentation and shift handoff notes, while supporting a professional front desk environment.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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