Security Officer Armed Front Desk

Allied Universal•Council Bluffs, IA

5d•$18•Onsite

About The Position

As a Security Officer Armed Front Desk in Council Bluffs, IA, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal at a professional front desk location in the utilities industry, where you will welcome visitors, manage access, monitor activity, and support a secure environment through strong communication and customer service. This is an armed post, offering the opportunity to apply your training in a people-first culture built on agility, reliability, innovation, teamwork, and integrity.

Requirements

Be a graduate of a law enforcement or military police training program or equivalent.
Possess an armed guard card/license.
Be at least 21 years of age.
Be at least 21 years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Participate in industry-specific security training programs.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Being comfortable using a computer or tablet is preferred.

Responsibilities

Provide customer service at the front desk by following site-specific procedures, greeting employees, contractors, and visitors, and assisting with entry requirements for a utilities location.
Monitor access points, verify identification and/or credentials, issue visitor passes when appropriate, and document arrivals, departures, and deliveries in required logs.
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts, supervisors, and/or emergency personnel as needed.
Answer phones, manage inquiries, and support front desk operations by directing visitors, maintaining accurate records, and reporting unusual activity or security-related concerns.
Observe lobby and reception areas for unusual activity, help to deter unauthorized access, and follow established emergency response activities when appropriate.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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