Security Manager

Parkwest Casinos / Fortiss•Lodi, CA

About The Position

Overview Parkwest Casino is bringing a fresh face to the casino industry. To help aid in the creation of this new casino culture, Parkwest Casino is looking to hire a Security Manager. Our Security Managers hire, manage, train, and coordinate security staff to meet company expectations. A successful Security Manager will possess keen observation skills and understand the basic card room games while demonstrating a high level of customer service to various personality types from multiple cultures. Responsible for all casino security, surveillance, and supervises the security staff.

Requirements

At least four years previous experience as a security officer with at least one year experience supervising security officers.
Must be able to pass mandatory screening including a background and credit check, drug test and psychological test.
Must be able to obtain and maintain a current California gambling establishment employee permit, badge or license.
Possesses a current CPR/First Aid certificate or can receive this certificate within 1 month of hire.
Must be able to learn and fully understand the limits of California penal code 832 and how it applies to Security/Surveillance Officers.
Must be able to meet state/county-licensing requirements for Casino Security Officers as well as any applicable state and county and municipal licensing requirements for Security Officers.
Must possess or have the ability to gain a valid California Guard Card.
Must possess a valid California Driver's license.
Must possess the audio/visual skills necessary to operate surveillance equipment.
Must have computer skills adequate to prepare/edit reports and logs.
Must be able to maintain professional composure in urgent or tense situations.
Must possess strong conflict resolution skills in dealing with customers and employees.
Able to work varied shifts and flexible schedules.
Good organizational and verbal communication skills and the ability to multi-task effectively.
Able to command the respect of employees.
Must be able to lift and carry tools, supplies, and inventory up to 100 pounds.
Must be able to sit, walk, stand, and bend at neck for 6 or more hours a day.
Position will require repetitive use of hands for the following actions; simple and power grasping, fine manipulation, pushing & pulling and reaching for entire shift.
Position may require exposure to excessive noise, exposure to dust, gas, flames, chemicals, exposure to extremes in temperature, humidity or wetness.
Must be able to perform all essential duties with or without accommodation.

Responsibilities

Ensure that the security of the casino, and of its' employees and customers, are met in a manner that exemplifies our core values, meets established quality standards, and are in compliance with applicable regulations and requirements.
Coordinate activities, special posts, patrols and other security/surveillance assignments.
Respond to all incidents on casino property promptly and professionally.
Enforce all State of California, federal laws, and those set by the California Department of Justice Bureau of Gambling Control.
Regularly meet with General Manager and Gaming Manager to discuss security incidents; as well as proactively plan to prevent future incidents.
Conduct all investigations of officer misconduct and submit an opinion of discipline.
Conduct and prepare complete investigations, whether civil or criminal, and prepare replies in connection with official communications.
Establish and maintain positive law enforcement relations.
Patrol the casino checking for unsafe conditions, hazards, unlocked doors, security violations; assist with mechanical investigations.
Respond to incidents of fire, medical emergencies, bomb threats, floods, elevator emergencies, and hazardous materials.
Provide first aid, including CPR when necessary.
Hire and manage assigned employees and use resources in a respectful and fiscally responsible manner.
Specific tasks may include, but are not limited to: managing work schedules; conducting training; monitoring entrances and exits; preventing unapproved or unlawful entry; monitoring casino floor, storage areas and parking lots; directing persons who cause a disturbance to leave the property; any other tasks normally assigned to security officers.