Security Manager

Live Nation Entertainment • Shakopee, MN

3d • $20 - $25

About The Position

Live Nation Concerts - Mystic Lake Amphitheater is seeking a dedicated and passionate Venue Security Manager. The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety. Also, control's cost and ensures total guest satisfaction by guarding, patrolling, monitoring the premises to prevent theft, violence, or infractions of rules. This role is a Part-Time Seasonal position.

Requirements

• High School Diploma or equivalent preferred
• At least 2 years of experience in a similar role
• Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

Responsibilities

• Work in conjunction with the General Manager and Operations Manager to ensure compliance with all policies and procedures that relate to the security department as well as local, state, and federal laws and regulations.
• Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.
• Provides guidance and improvement and implements necessary adjustments.
• Interviews, selects, trains, supervises, counsels, and disciplines security staff for the efficient operation of the security department.
• Organizes and conducts meetings and communicates pertinent information to the staff.
• Schedules and directs staff in their work assignments.
• Leads pre-event briefings with the security team to communicate show-specific requirements, staffing assignments, and operational priorities.
• Reviews staffing levels for each event and adjusts as needed to maintain safety and budgetary guidelines.
• Coordinates with tour security and touring personnel regarding artist protection, credentialing needs, and backstage access control.
• Ensures proper credentialing and badge systems are in place for staff, contractors, vendors, and touring parties.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Moves throughout the venue and all areas to visually monitor and take corrective action when needed.
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Investigates and resolves security complaints.
• Interacts positively with guests.
• Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue—this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED