Security Manager - Transportation and Guest Services
About The Position
The Hospital Security Department ensures a safe and secure environment for patients, visitors, and staff. Our team monitors access points, patrols hospital grounds, and responds to emergencies while supporting hospital policies. Working with local law enforcement and hospital leadership, we provide safety, protection, and assistance with professionalism, compassion, and respect. Security Manager-Transportation and Guest Services Full-Time, Days Job Requirements: The Manager of Valet Services, Guest Services, and Fleet Management oversees in-house hospital valet operations, 24/7 information desk services, and hospital vehicle fleet management, while serving as a cross-trained member of the Security team. This role is responsible for ensuring safe, welcoming, and efficient arrival and departure experiences for patients, visitors, and staff, while supporting hospital security operations in coordination with the Security department. The Manager provides leadership and supervision of staff; ensures service excellence; maintains safety, transportation, and fleet compliance; and supports emergency response operations. The role reflects the mission, vision, and values of Baptist Health, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all applicable policies, procedures, regulatory requirements, and accreditation standards.
Requirements
- High School Diploma or equivalent
- Five years of related experience
- Supervisory or leadership experience required
- Valid Kentucky Driver’s license and clean driving record
- Ability to operate automatic and manual transmission vehicles
- Must obtain De-escalation and crisis prevention within 6 months
Nice To Haves
- Experience in hospital, healthcare, or large campus environments
- Prior security, law enforcement, or public safety experience
- CPR/AED certification (or ability to obtain)
- De-escalation or crisis intervention training
Benefits
- Health, Vision, Dental and Pet Insurance
- Life Insurance
- Short Term and Long Term Disability and Life Insurance
- Identity Theft Protection
- Tuition Reimbursement up to $6,000 annually
- Company paid Maternity and Paternity Leave
- 5 days of Paid Time Off available upon hire
- Bereavement Leave (includes pets)
- PTO Sell Back Program
- Compassionate Leave Sharing Program (PTO Donation)
- Employee Support Fund, for employees in need of emergency financial support
- Retirement with Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
