Security Guard - Unarmed Patrol Rounds
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Guard - Unarmed Patrol Rounds in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer in a busy healthcare location, you will monitor and patrol assigned areas, conduct routine rounds, and remain highly visible to help deter security-related incidents. You will greet patients, visitors, and staff with strong customer service, communicate clearly, and document observations and incidents. At Allied Universal, you will work as part of a caring, agile team that delivers through teamwork, reliability, innovation, and integrity.
Requirements
- Hospital site requires vaccines.
- Client requires proof of high school diploma or GED.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- CPR certification is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
- Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation and reporting concerns to the appropriate contacts.
- Conduct regular and random foot patrols throughout interior areas, entrances, corridors, and the exterior perimeter to help to deter unauthorized activity and/or policy violations.
- Monitor access points and assist with visitor direction, badge and/or credential checks when assigned, and support staff with wayfinding and general assistance.
- Complete detailed incident reports, patrol logs, and other required documentation, and communicate relevant information to Allied Universal leadership and/or site representatives.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
