Security Guard - Flex Retail Concierge Desk

Allied Universal • Mc Lean, VA

4d • $22 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Guard - Flex Retail Concierge Desk in MC LEAN, VA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a high-end retail location, you will greet guests, support visitor check-in, manage access control and badges, and respond to security-related concerns with calm, clear communication. You will use computer and/or tablet tools to document activity, share updates with onsite partners, and help maintain a welcoming, professional atmosphere. At Allied Universal, you will bring agility, reliability, innovation, teamwork, and integrity to every interaction.

Requirements

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients and guests at a retail location by following Allied Universal security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
• Staff the front desk and reception area, greeting visitors, assisting with directions and general questions, and supporting a professional customer experience.
• Monitor access to the location by verifying identification, managing visitor sign-in processes, issuing temporary badges as directed, and coordinating entry authorization with store leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation support and timely notification to onsite management and/or emergency services when needed.
• Complete security-related logs and reports, document unusual activity, and communicate relevant updates during shift transitions to support consistent operations.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED