Security Guard Dispatch officer - Day Shift
About The Position
As a Security Guard Dispatch Officer in Eden Prairie, MN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional supporting a dynamic healthcare location, where you will monitor communications, coordinate responses, and help maintain smooth security-related operations. This role blends technology, teamwork, and customer service, offering the chance to stay engaged while making a meaningful impact. If you are agile, reliable, and innovative, with a people-first mindset and integrity at the core, this opportunity could be a great fit.
Requirements
- At least 2 years of security-related experience are required.
- Applicants must be 21+ years of age.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Comfort using a computer or tablet is preferred.
- CPR and/or First Aid certification is preferred.
- Alarm panel experience is preferred.
Responsibilities
- Provide customer service to staff, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
- Monitor phones, radios, alarms, and/or electronic systems to receive, prioritize, and relay routine and urgent information to appropriate personnel in a calm, problem-solving manner.
- Document incidents, service requests, and unusual activity, and communicate accurate updates to supervisors, site contacts, and/or responding personnel as needed.
- Coordinate dispatch activity by tracking officer assignments, requesting coverage, and relaying instructions to support timely responses to incidents and critical situations.
- Conduct regular and random patrols around the business and perimeter when assigned, with working environments and conditions that may vary by location.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
