Security & Facilities Operations Associate (Leawood)

AssistRx•Overland Park, KS

About The Position

The Security & Facilities Operations Associate plays a key role in maintaining a safe, secure, and well-functioning workplace at AssistRx. Reporting to the Manager of Security, this role supports daily security operations, access control, emergency preparedness, and general facility needs to protect employees, visitors, company assets, and sensitive information. This position requires strong attention to detail, sound judgment, and a service-oriented mindset. The ideal candidate is comfortable balancing security responsibilities with hands-on facility support in a professional, fast-paced corporate environment.

Requirements

High School Diploma or GED
Minimum 2 years of security experience preferred
Experience with access control, CCTV, alarm, and fire monitoring systems
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Strong verbal and written communication skills in English
Ability to follow written and verbal instructions with accuracy
Valid driver’s license
Ability to pass a background check
CPR/AED certification within 90 days of hire
Ability to stand for extended periods and work overtime as needed

Nice To Haves

Experience in corporate security or facility operations
Experience managing inventory and supplies
Familiarity with security management software (e.g., Brivo or similar platforms)

Responsibilities

Enforce and support established security and facility policies for employees, visitors, and vendors
Issue, manage, and deactivate access badges and credentials
Monitor facility access points, interior spaces, and perimeter parking areas
Conduct routine interior and exterior patrols (3–4 per shift), including secured areas such as data rooms and electrical closets
Maintain and operate CCTV systems, including daily system checks and video retrieval for Security Management
Create, document, and submit security incident reports in a timely and professional manner
Administer access control systems (e.g., Brivo or similar), including user access changes and reporting
Maintain accurate access group assignments and audit trails
Assist Security Management with system reporting and data requests
Serve as a first responder and point of contact during emergencies (fire alarms, medical events, severe weather, etc.)
Act as Chief Warden during drills and live events when required
Maintain familiarity with evacuation routes and assembly areas
Assist in planning, coordinating, and executing annual emergency drills
Support HR and Security Management during employee terminations, including on-site standby and escorting individuals from the premises as required
Maintain discretion and confidentiality during sensitive situations
Submit and track facility work orders through completion
Assist with light maintenance tasks, conference room setup, and office equipment or furniture moves
Support shipping, receiving, and inventory tasks as needed
Process and distribute incoming and outgoing deliveries (UPS, FedEx, courier services)
Capture employee photographs and process new-hire ID badges
Provide professional front-line customer service to employees, visitors, and vendors
Perform follow-up checks to ensure facility security and operational readiness
Complete additional duties as assigned to support overall facility operations

Benefits

Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
Opportunity to impact patient outcomes through data-driven healthcare technology.
Collaborative and mission-driven culture that values innovation and continuous learning.
Access to cutting-edge cloud technologies and modern data engineering tools.
Competitive compensation, comprehensive benefits, and career growth opportunities

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