Security Drop Officer-Part Time (Early mornings)

Caesars Entertainment•Kansas City, KS

22h•Onsite

About The Position

Providing Security for the Drop Process by escorting the drop team throughout the Casino to maintain Missouri Gaming Commission’s regulations. Also providing superior service to Harrah's guests by seeking out opportunities to be of service; maintaining highly visible patrols to insure a safe gaming experience; assuring quality support to other departments so that they may serve guests more effectively; maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the hotel and casino. Secure the drop zones Move guests as needed from the drop zone Make notifications to surveillance and MGC as needed. Job Description: Safety and Security – Officers are accountable for providing safety and security for our guests. Officers are to look for safety concerns (ripped carpet, spills, liquid on the concourse, broken glass, ect.) and report these concerns to Facilities or EVS for clean up or repair Attendance – Officers are to report to work on time and ready to work. Officers who call out need to do so at least 2 hours before the start of his/her shift. All officers should read over the attendance policy in the employee handbook. If an officer reaches 10 points on this system, they will be separated from the company. Readiness to Work – Officers will report to work in a clean, pressed, appropriate uniform. Officers must adhere to the appearance guidelines as described in the employee handbook, no exceptions. Teamwork – Offers to help out, cooperates with employees within department, on other shifts and in other departments. Actively participates in buzz sessions and offers to work hours to assist with business demands. Open to Coaching - Make efforts to improve and learn from mistakes. Attends training and puts skills into practice on the job. Will ask for constructive feedback and will seek out ways to improve. May be required to perform Security Officer responsibilities in addition to above listed items. Applies first aid as deemed appropriate to employees and guests and p rovides immediate CPR/AED lifesaving, medical care as necessary.

Requirements

High school graduate or equivalent
2 years minimum working experience in the security or police field/ 2 High school diploma or equivalent
Ability to stand for long periods of times
Effective communication (written and verbal)
Previous experience working with people
Able to walk, work and stand, inside and outside, occasionally in heat in excess of 115 degrees or cold in excess of 10 degrees
Able to physically restrain adults in excess of 200 pounds
Able to respond calmly in crisis and stressful situations
Able to work independently
Able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs
Must be able to lift and carry up to 60 pounds
Must be able to push or pull up to 150 pounds
Able to respond to visual and aural cues
Able to speak, read and understand English
Able to see and also remember the specific details of incidents and persons
Must be able to make rational decisions when handling guests and employees
Ability to tolerate area’s containing secondary smoke
Must be able to lift above the head occasionally
Must be able to work in a smoke environment
Able to write legible to provide accurate report documentation
Must be available to work nights, weekends and overtime if required
Employees are required to obtain a Missouri Gaming Commission license

Responsibilities

Providing Security for the Drop Process by escorting the drop team throughout the Casino to maintain Missouri Gaming Commission’s regulations
Providing superior service to Harrah's guests by seeking out opportunities to be of service
Maintaining highly visible patrols to insure a safe gaming experience
Assuring quality support to other departments so that they may serve guests more effectively
Maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the hotel and casino
Secure the drop zones
Move guests as needed from the drop zone
Make notifications to surveillance and MGC as needed
Officers are accountable for providing safety and security for our guests
Officers are to look for safety concerns (ripped carpet, spills, liquid on the concourse, broken glass, ect.) and report these concerns to Facilities or EVS for clean up or repair
Officers are to report to work on time and ready to work
Officers will report to work in a clean, pressed, appropriate uniform
Offers to help out, cooperates with employees within department, on other shifts and in other departments
Actively participates in buzz sessions and offers to work hours to assist with business demands
Make efforts to improve and learn from mistakes
Attends training and puts skills into practice on the job
Will ask for constructive feedback and will seek out ways to improve
May be required to perform Security Officer responsibilities in addition to above listed items
Applies first aid as deemed appropriate to employees and guests and provides immediate CPR/AED lifesaving, medical care as necessary