Security Dispatcher
About The Position
Make a difference every day as a Security Dispatcher located at TriHealth in Norwood. Join a compassionate, servant led team committed to excellence in guest and patient care service while working in a supportive, high-energy environment. We offer career growth opportunities , and a comprehensive benefits package! Apply today and grow your career with a team that truly values you. Location: TriHealth Norwood, 4750 Wesley Ave, Norwood, OH, 45212. https://share.google/1kllHgs3fVHN0iL1l Work Schedule: Part-Time (24 hours weekly) - possibility of overtime if desired Works NIGHTS every Wednesdays AND EVERY Saturday, 6p-6a Paid training REQUIRED: Mon-Fri, 8a-5p until completed (several weeks) Incentives & Benefits: Comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits
Requirements
- Radio communication (to be taught) in stressful situations communicating in a calm, professional manner (for example urgent patient situations).
- High School Degree or GED
- Computer literate - requires a strong proficiency in computer systems: Outlook, Excel and specialized programs in the department (data entry) to be taught
- 1-2 years experience in a related field like law enforcement/dispatch
Responsibilities
- Effectively manages the operation of the dispatch center.
- Responsible for receiving vital information via telephone or in person and then communicating it in a timely manner
- A dispatcher is responsible for monitoring all cameras and alarms and documenting activities and completing appropriate reports
- Responsible for dispatching Security Officers to incidents in a timely manner.
- Completes all security department documentation in a professional manner; this includes complete follow-up and documentation to all reports initiated.
- Effectively communicate with persons via intercoms and achieve an appropriate outcome.
- Exhibits professional behavior toward patients, visitors, physicians and other employees and creates a positive impression consistent with professional etiquette.
- Prepares for work by reviewing incident reports, logs, bulletin boards, etc. on a daily basis.
- Responsible for filing reports and information in Comm. Center binders and files in a timely manner.
- Responsible for assisting with issuing agency badges, temporary badges and issuing parking permits and collecting payments.
- Second and third shift dispatchers communicate with patient areas to determine if persons arriving after regular visiting hours are eligible to visit and dispatches an Officer to deliver a pass as necessary.
- Responsible for monitoring all security camera equipment and emergency alarms -e.g., burglary, fire and panic alarms- and timely dispatch of Security, Police and Fire Departments.
- Responsible for issuing Burning/Welding permits and performing fire system adjustments
Benefits
- Comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
