Security Deputy Director: ARH

DUS Website • Anchorage, AK

3d

About The Position

The Deputy Director Alaska Regional Hospital (ARH) reports to the Security Operations Director ARH. Under the direction of the Security Ops Director, employee is responsible for the day-to-day security operations of the ARH and the CBRE Contracts and will work directly with and provide reports to client personnel in meeting their needs and expectations. Employee provides supervision of subordinates; develops, implements, and coordinates the security program activities and is responsible for the security and protection of patients, visitors, personnel and hospital assets. The Deputy Director may also fill in for the ARH Security Operations Director when he/she is not available.

Requirements

• High school diploma or equivalent
• Valid Alaska Driver’s License
• Current State of Alaska Security Guard license
• Mandatory completion of Defensive Driving Course
• IAHSS Basic Officer certification within 90 days
• Four (4) years of law enforcement, military, or supervisory facility security experience
• Three (3) years supervisory experience of facility security officers, military or law enforcement personnel or a combination
• Knowledge of maintaining a Security Officer Training Program
• Knowledge of Microsoft Office Programs
• Excellent customer service skills and genuine desire to assist people and provide protection
• Able to proficiently speak, read, understand and write English

Nice To Haves

• Bachelors level degree or equivalent
• IAHSS Advanced Officer and Supervisor’s Certification within 6 months of appointment
• Law Enforcement Supervisory or Security Director Level Experience
• Three (3) years security experience in an acute care hospital
• Certified Alaska Police Standards Instructor or other similar state certification, or a certified Military Trainer
• Completion of a Law Enforcement or Military Supervisor’s Training Academy
• Knowledge of Hospital Security procedures
• Knowledge of developing and implementing Emergency Action Plans (EAPs)
• One (1) year experience in the planning and execution of required drills and exercises at a regulated facility
• Strong public speaking skills to participate in and lead committees
• Knowledge of developing and implementing Security Post Orders in a regulated facility
• Knowledge of the techniques and practices used in the physical protection of persons, property and facilities.
• Knowledge of laws related to trespass, search and seizure, and arrest to protect the client’s property and equipment. Further, this knowledge is necessary to protect the client and DUS from litigation concerning a violation of an individual’s civil rights
• Ability to assess the seriousness of an incident and take immediate action to control or mitigate the situation plus the ability to effectively initiate and direct activities required to preserve life and property
• Extensive knowledge of the Alaska Regional Hospital Facility Security Plan, Safety Program, Emergency Action Plans, Security Post Orders, and other related guidelines
• Extensive knowledge of DUS policies and procedures (both administrative and security), report writing procedures, and standard operating procedures as they apply to the Alaska Regional Hospital Facilities
• Knowledge of the duties, functions, and requirements of security officers assigned within area of responsibility
• Capable of handling the responsibilities associated with supervision and management of resources and results of associated decisions
• Ability to operate, to the client’s satisfaction, patrol vehicles and specialized equipment
• Ability to pass a physical, drug screening, and background investigation
• Ability to function during periods of extreme stress by making sound decisions as to the appropriate course of action to take during developing incidents

Responsibilities

• At the direction of the Director of Security Operations: Enforces and abides by all regulations and guidelines of the facility.
• Plans, develops and implements the Security Program and parking regulations for patients, staff and visitors.
• Conducts regular and “off-hours” site visits, evaluates security personnel and programs, and develops programs for improvement.
• Responsible for assuring that the site maintains needed records and readiness for State, Federal, The Joint Commission, and other regulatory and licensing surveys.
• Performs and oversees investigations in matters related to security incidents.
• Establishes and maintains close liaison with local law enforcement agencies.
• Keeps abreast and knowledgeable of all regulations and laws pertaining to security, personal protection and emergency preparedness.
• Develops and updates Facility Orders, Competency Tasks, and maintains Daily Activity and Incident Reports.
• Ensures applicable paperwork/computer data are properly documented and followed up.
• Reviews reports and situations for potential negative impact.
• Communicates and reports issues that are discovered to appropriate departments.
• Analyzes security functions and make suggestions, recommendations or changes when appropriate to increase effectiveness and productivity.
• Responds quickly and effectively to emergency and non-emergency situations.
• Escorts persons and assists security program personnel.
• Is constantly alert and vigilant for activities which could result in injury to a person or damage to or loss of property.
• Provides a visible deterrence to crime, prohibited or suspicious activities in public and non-public areas in all areas of the facilities and grounds.
• Communicates effectively with diverse people including clients or their representatives, visitors, employees, or vendors.
• Works in an environment that requires exceptional customer service skills.
• Provides facility employee involvement/security awareness educational programs and workshops.
• Attends facility conferences and meetings as scheduled.
• Works and interacts with and maintains a positive working relationship with all ARH personnel, patients, visitors, physicians, and general public.
• Participates on facility committees when assigned and interface with appropriate facility departments.
• Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally disturbed people, understanding when people are or are not processing information, and be supportive or directive as needed.
• Ability to physically intervene during crises. This includes the functional ability to physically restrain people, requiring retention of trained knowledge under stress as well as the ability to meet significant physical demands including those of a struggle with someone physically larger and heavier, while making all possible efforts not to inflict injury. It includes the ability to continue to request or direct compliance from people while they are being restrained.
• Responsible for management and proper use of CCTV Equipment, data storage, cameras, building access and ID Badge systems.
• Oversee all security officer use of CCTV system at Alaska Regional Hospital (where applicable).
• Schedules and conducts required security team drills.
• Responsible to ensure that the Quality Control Program is administered properly.
• Interviews applicants, oversees the training and qualification program for security officers, approves performance evaluations and competencies for security staff, prepares performance evaluations for the Security Captain, and reviews and/or administers disciplinary action under the direction of the assigned DUS Security Director.
• Maintains employee files to ensure compliance with certifications and hospital requirements.
• Responsible to provide input and support to the Safety and Emergency Management programs to the Alaska Regional Hospital.
• Attend Safety and Emergency Management meetings when assigned
• Perform other related duties as assigned by Hospital Management.
• Ensure that all aspects of the Security Services Contract are implemented to the proper standards to ensure Client satisfaction.
• Maintains availability by cell phone for off-duty emergency or major incident responses which may occur after hours or on weekends or holidays
• Plan and conduct training for the workforce in accordance with the requirements of the Joint Commission, International Association for Healthcare Security and Safety, the ARH Facility Security Plan, the HCA Policies and Procedures, and other appropriate authorities
• Provide subject matter expertise to the Security Captain, Clients and other appropriate individuals concerning the Alaska Regional Hospital security program
• Ensure timely notification is made to Client Representatives and DUS Leadership for any emergency or major incident within the ARH Facilities
• Assist the Director of Security Operations in investigating security threats/breaches to the appropriate authorities, Client Representatives and DUS Leadership
• Must be proficient for the proper use of all security and safety equipment to include the security radio and radio codes
• Must be familiar with vehicle code and parking rules for the facility
• Coordinate security services in accordance with the approved contract
• Ability to work in a constant state of alertness in a safe manner
• Willingness to perform other duties as required
• Willingness to work at various locations as required

Benefits

• Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short term disability insurance.
• Full-time regular employees are also provided access to our employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED
• Number of Employees: 251-500 employees