Security Console Operator - PT

Allied Universal

4d•$25

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Console Operator Part Time in Clayton, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer with Allied Universal at a healthcare location, you will help coordinate security-related response by monitoring cameras and alarms, tracking calls for service, and communicating clear updates to on-site teams. You will document activity, support routine patrol coverage through accurate dispatching, and deliver a professional, customer-focused experience. Our agile, reliable, and innovative team culture puts people first and acts with integrity every shift.

Requirements

Have 1+ years' armed security/law enforcement/military experience.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Alarm panel experience is preferred.
Be comfortable using a computer or tablet is preferred.
CPR/First Aid is preferred.

Responsibilities

Provide customer service to site staff, visitors, and/or contractors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
Operate the dispatch post by monitoring phones, radios, and/or alarm and camera systems, receiving calls for service, and routing requests to on-site personnel and appropriate partners.
Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, documenting actions taken, and supporting incident command as directed.
Maintain accurate dispatch logs, access control and visitor-related records, and incident reports in accordance with healthcare and pharmaceutical location requirements.
Conduct regular and random patrols around the business and perimeter to help to deter unwanted activity; working environments and conditions may vary by location.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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