Security Console Operator - Day Shift

Allied Universal

4d•$25

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Console Operator - Day Shift in Clayton, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a healthcare manufacturing location, you will be the hub for security-related communications, coordinating officer activity, monitoring alarms and cameras, tracking access control and badge activity, and documenting incidents in real time. You will support a professional visitor and employee experience with clear, calm customer service, helping teams respond quickly when issues arise. At Allied Universal, you will thrive in an agile, reliable, innovative, people-first culture built on teamwork and integrity.

Requirements

Must have 1+ years' armed security, law enforcement, and/or military experience.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Access control and badge experience is preferred.
Customer service experience is preferred.
Comfortable using a computer or tablet is preferred.
Alarm panel experience is preferred.

Responsibilities

Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare and pharmaceutical location.
Operate the dispatch center by monitoring alarms, cameras, telephones, and radio traffic; dispatch officers and/or appropriate resources according to post orders and escalation guidelines.
Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications to site leadership and emergency responders as directed.
Maintain accurate documentation of calls for service, incident reports, shift activity logs, and key access and/or badge requests in accordance with site requirements.
Support regular and random patrol operations by tracking officer check-ins, coordinating coverage for breaks and post changes, and reporting observed issues to site supervision.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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