Security Communications Officer

Textron • Wichita, KS

16h • Onsite

About The Position

In this role, you can expect to be a key player in our Security Operations Center, handling calls, dispatching, camera monitoring, and various administrative functions. You'll need to stay calm and work efficiently during emergencies, work flexible hours including weekends and holidays, and assist with security team operations such as access controls, alarm and camera monitoring, and key administration. Join us and play a crucial part in maintaining our security operations smoothly and effectively.

Requirements

• A high school diploma, an equivalent certificate, or a bronze level WorkKeys certification is required
• Successfully complete all training and obtain all required permits, licenses, and certifications for the site, including but not limited to a municipality Security Guard permit
• Successful passing of the communications officer training as defined by Textron Aviation Security is required
• Ability to possess a government clearance at any time during your employment if needed
• Ability to establish and maintain effective working relationships with employees, contractors, and the public is needed
• Skillset that allows you to multitask in a fast-paced environment and work well under pressure (in emergency and non-emergency scenarios) is needed

Nice To Haves

• A Bachelor's degree in criminal justice, security management or related degree is helpful.
• Up to 8 years customer service-related experience is helpful

Responsibilities

• Call Management: Receive and assign requests from employees, contractors, customers, guests, and the public
• Emergency Dispatch: Dispatch Security, Fire, Emergency Medical Services, law enforcement, and other resources
• Coordination: Coordinate daily activities with onsite Security and Fire personnel
• System Utilization: Use Computer Aided Dispatching and Report Management Systems to dispatch and document incidents
• Information Handling: Transmit and retrieve information through security data networks
• Facility Monitoring: Monitor facilities using access control, video management, and radio systems
• Access Control: Issue keys and electronic access controls through approval systems
• Training Support: Assist and train new communications officers as needed

Benefits

• 401K company match + additional annual contribution equal to 4%25 of eligible compensation
• Education assistance for undergraduate, graduate, and certificate programs, compensated at the start of the semester
• Flight training bonus program for earning pilot certifications
• Fertility and adoption assistance, along with discounted childcare and planning
• Free financial consultations and guidance
• Access to the Textron Aviation Plane Wellness and Pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED