Communications Officer – E911
About The Position
Applications are being accepted for a full-time E-911 Center Communications Officer. The duties and responsibilities of this position include but are not limited to receiving emergency and non-emergency calls to the communications center; monitoring police, fire, and EMS radio; providing information; answering questions and/or referring callers to appropriate staff for non-emergency and emergency situations; receives calls for Animal Control; validates 911 address information. Logs incoming calls and dispatches information into the CAD system; maintains records of incoming calls and dispatching activities; assigns case numbers to calls. Dispatches sheriff, EMS, and fire units; dispatches wrecker service; notifies Coroner, State Troopers, Investigators, Funeral Homes, and Fire Marshals as needed; advises field units of information. Disseminates criminal and driver records; maintains various records, logs, and files; performs various clerical support activities; inquires and enters information through GCIC/NCIC computer. Must be 18 years old. Pass extensive criminal history background check. High school diploma or GED; Must multi-task in a busy, hectic & stressful environment. Must be able to become ga. P.O.S.T. certified basic communication officer within 6 months of hire date. Must become certified and Maintain certification as an emergency medical dispatcher and G.C.I.C. terminal operator. We are an equal opportunity/drug-free workplace employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other category protected by applicable federal, state, or local laws. Applicants with a known disability as defined under the Americans with Disabilities Act may request an accommodation in the recruitment or selection process but must request this accommodation no later than 48 hours prior to the need. All resumes must be submitted with a completed County Application. Applications can be obtained at the Human Resources Office, 804 S. Laurel Street, Springfield, GA 31329, or www.effinghamcounty.org/Jobs.aspx
Requirements
- Must be 18 years old
- Pass extensive criminal history background check
- High school diploma or GED
- Must multi-task in a busy, hectic & stressful environment
- Must be able to become ga. P.O.S.T. certified basic communication officer within 6 months of hire date
- Must become certified and Maintain certification as an emergency medical dispatcher and G.C.I.C. terminal operator
Responsibilities
- Receiving emergency and non-emergency calls to the communications center
- Monitoring police, fire, and EMS radio
- Providing information
- Answering questions and/or referring callers to appropriate staff for non-emergency and emergency situations
- Receives calls for Animal Control
- Validates 911 address information
- Logs incoming calls and dispatches information into the CAD system
- Maintains records of incoming calls and dispatching activities
- Assigns case numbers to calls
- Dispatches sheriff, EMS, and fire units
- Dispatches wrecker service
- Notifies Coroner, State Troopers, Investigators, Funeral Homes, and Fire Marshals as needed
- Advises field units of information
- Disseminates criminal and driver records
- Maintains various records, logs, and files
- Performs various clerical support activities
- Inquires and enters information through GCIC/NCIC computer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
