Security Communications Officer

BJC HealthCare • Belleville, IL

22d • Onsite

About The Position

Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children’s at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet®-recognized organization for nursing excellence by the American Nurses Credentialing Center. Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care. The Security Department's goal is to maintain a safe work environment for all staff, visitors, patients and physicians. Security is responsible for safety at the hospital, care center, medical office buildings and the parking lots. Role Purpose Responsible for receiving, directing, processing, and routing all incoming and outgoing communications for the Security Department in accordance with Customer Service standards and expectations, and for performing other duties as required.

Requirements

• High School Diploma or GED
• 2-5 years of relevant work experience/customer service experience requried
• Multi tasking will be part of this position as well
• Must be able to attend NEO and train during week day shifts

Responsibilities

• Receives, processes, and transfers as appropriate all incoming and outgoing calls for the Security Department.
• Answers and makes all calls utilizing approved messaging and scripting according to department procedures.
• Completes daily events log, incident reports, and vehicle registration file.
• Maintains accurate morgue records, parking registration cards, patient valuable log, lost and found log, and monitors key tracking.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED