Security Command Center Operator

Securitas Security ServicesBellevue, WA
1d$29Onsite

About The Position

At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialization for their assignments, helping safeguard people, property, and information. Looking for Career Growth? We are looking for an experienced Security Command Center Operator (SCCO) to join our team in Downtown Seattle. This position is responsible for finding, researching, and assessing information that could indicate a potential concern to the client, its employees, and its interests. The ideal candidate should be able to create detailed reports of incidents using internal incident management reporting systems and assist in the response to larger incidents that impact the client.

Requirements

  • Must be 18 years of age or older.
  • High School Diploma, GED, OR ability to complete the GED program within 6 months.
  • Intermediate to advanced computer / technology skills needed.
  • 2+ years of professional experience in customer service and security required.
  • Strong customer service skills needed.
  • Must be able to interact with a wide range of individuals in a calm and professional manner.
  • Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
  • Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
  • All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Nice To Haves

  • Law Enforcement or Military experience a plus!!

Responsibilities

  • Monitor designated areas through exterior and interior cameras, promptly responding to potential dangers.
  • Conflict resolution and de-escalation.
  • Maintain and update all required tracking systems.
  • Perform access control at security entrances / exits.
  • Conduct patrols inside / outside the client’s premises, potentially in various weather conditions and in different types of terrain.
  • Respond promptly and professionally to client concerns, addressing issues and providing assurance regarding security measures.
  • Frequent interactions with client employees and guests.
  • Identify and report safety issues, hazardous conditions, or any suspicious activity.
  • Log incident reports, investigation findings, shift reports, pass down logs etc.
  • Make emergency notifications as necessary pursuant to site post orders.
  • Work in a team environment to ensure site / organizational goals are achieved daily.
  • Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Benefits

  • Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
  • Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
  • Paid Family Leave - up to 12 weeks a year in accordance with State Law.
  • Weekly Pay! - DailyPay Access program available!
  • Referral Program.
  • Telemedicine - Virtual Medical Care.
  • Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
  • Free Uniforms & Paid Training.
  • Doggy & Kitty Daycare Discounts.
  • Employee Assistance Program & So Much More!
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
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