SECURITY BIKE OFFICER

The Strat Hotel Casino And Skypod•Las Vegas, NV

44d•Onsite

About The Position

Summary: Monitors and patrols assigned areas to provide a safe environment for guests, employees, the company, and their property. Provides outstanding guest service to guests with questions and/or concerns.

Requirements

At least one year of law enforcement, military or EMT experience highly preferred
Excellent guest service skills
Proven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patrons
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals and ability to write routine reports and correspondence
Ability to effectively communicate in English and via portable radios
Able to demonstrate proficiency with authorized handgun and qualify on the range every six months
Proven experience providing high level of guest service
Working knowledge of Microsoft operating system and applications preferred
Must be at least 21 years old
High school diploma or equivalent preferred
Ability to communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Alcohol Awareness
Nevada Gaming
Valid Nevada Driver License
10-year DMV driving record
Must be able to qualify under Golden Entertainment requirements with his/her weapon under PILB guidelines
Ability to ride a bicycle for the duration of an eight-hour shift
Must maintain 300 lb or less weight limit, including uniform (based on published maximum weight limit of company-provided bicycle, as determined by bicycle manufacturer)
Constantly work indoors, stand, and walk throughout the property
Occasionally lift up to 75 lbs. above head
Occasionally lift and/or carry up to 75 lbs. at floor, knee, waist, and chest levels
Occasionally bend, and/or stoop
Occasionally squat, kneel, and sit
Occasionally push/pull up to 75 lbs.
Occasionally run throughout assigned working zone as situations dictate
Constant use of hearing and vision, distinguish between shades of color
Use tools or equipment requiring a high degree of dexterity
Ability to ascend or descend ladders, scaffolding, stairs and ramps
Hearing, vision, speech, and literacy (critical)

Nice To Haves

At least one year of law enforcement, military or EMT experience highly preferred
Working knowledge of Microsoft operating system and applications preferred
High school diploma or equivalent preferred

Responsibilities

Provides protection for the casino and its employees and guests
Guards all transfers of moneys and tokens, chips, and credits on the casino floor
Performs the duties of a security officer
Completes all incident reports pertaining to outside patrol issues
Controls the flow of traffic at the entrance of the garage and inside the garage
Patrols the north and west garage, the north lot, the Sulinda lot and building and all exterior areas of the property
Escorts armored car personnel around the property
Functions as fire control center officer and time officer to relieve other officers for their breaks
Escorts trespassing individuals off property
Assists guests in locating lost vehicles
Maintains bicycle in operating condition
Investigates auto accidents
Acts as a liaison between guests and Taxi Authority
Secures the operations office during in-custody situations
Responds to the pod during alarm situations
Answers guest questions, provides directions to guests (escorts guests to desired location, if possible), and assists guests with any challenges that the guest brings to attention
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned