Security Bike Officer

Queen Baton Rouge • Baton Rouge, LA

13d

About The Position

This position serves as a safeguard to team members and guests at the Queen Casino. The Bike Officer is to be responsive to the needs of the guests and team members in a timely, friendly and efficient manner.

Requirements

• High School Diploma or equivalent, required
• Must be at least 21 years of age
• 6 months of security experience, required
• Able to effectively communicate in English via verbal and written.
• Ability to extended hours, weekends, and holidays
• Must be able to follow orders and perform under high stress situations
• Must be able to obtain and maintain a State Gaming License
• Must have a valid driver’s license
• Must successfully complete Bike Officer Class

Nice To Haves

• Knowledge of Casino Security operations, preferred

Responsibilities

• Patrol Guest and Team Member parking areas and surrounding areas, continually observing them for unattended minors/animals left in vehicle, prowlers, vehicle break in, parking in restricted areas, blocking of exits and fire hazards and other suspicious or prohibited activity.
• Always remain alert for burglaries, prowlers, vandalism, trespassers, removal of casino property without proper authorization, and any additional suspicious activity.
• Issue parking citations for unauthorized parking.
• Escort Team Members to and from their vehicles when requested.
• Jump-start Team Members' or Guests’ vehicles when needed.
• Assist valet parking attendants in controlling traffic when necessary or parking vehicles.
• Observe, report and take action as directed by the supervisor or above with respect to all suspicious, unusual situations.
• Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity.
• Respond to all disturbances in order to defuse the incident.
• Must make sound judgment when interacting with Team members and guests.
• Interact with guests in a friendly and courteous manner.
• Be aware of and handle guest opportunities to ensure overall guest satisfaction in accordance with CQ’s Service PACK.
• Investigate and prepare written reports on incidents/medicals that occur outside during the shift in a timely manner.
• Document all incidents and property damage as directed.
• Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.
• Provide maintenance to assigned bicycle as needed, including but not limited to: Proper mechanical and battery operations (lights), Serviceability (i.e. lube, tire pressure, etc.), Reporting damage to bicycle or property
• Assist other Security Officers as needed.
• Maintain a high level of personal integrity.
• Other duties as assigned.

Benefits

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages, including a free option for Full-time Team Members
• Personal Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED