Securities Services -Client Solutions and Implementations Manager - Vice President

JPMorgan Chase & Co. • Boston, MA

25d

About The Position

Join JPMorganChase’s Securities Services team and help deliver innovative
solutions to a diverse client base. As a Client Solutions and Implementations
Manager, you’ll play a pivotal role in shaping client experiences and driving
successful project outcomes across global financial markets.

As a Client Solutions and Implementations Manager, you will manage the
end-to-end project delivery for new and incremental business within Securities
Services. You’ll work with asset managers, hedge funds, banks, and other
financial institutions, overseeing implementations that range from single
products to complex, multi-entity deals. Your expertise will ensure seamless
onboarding, robust governance, and high client satisfaction, while you
collaborate with internal partners and drive process improvements.

Requirements

• Working knowledge of multiple Securities Services products (Custody, Fund Accounting, Fund Admin, Hedge Funds Servicing, Investment Analytics, Compliance, ETFs, IMOS, Private Equity and Real Estate Services, Securities Lending, Collateral Management, Prime Custody, Trading Services, Fusion)
• Project and program management skills
• Highly structured and methodical in execution
• Clear, articulate, and concise verbal and written communication
• Client-facing skills and proven ability to influence and work collaboratively with multiple internal disciplines
• Strong presentation skills and keen eye for identifying and resolving risks
• Ability to systematically remove ambiguity from projects and work well in an evolving environment

Nice To Haves

• 5-10 years in Financial Services, particularly Securities Servicing Industry
• 3+ years in a client-facing project management role or commensurate experience
• Ability to gain access to individuals within a wide range of functions; earn a reputation for integrity, intelligence, and problem solving
• Experience actively influencing senior executives at key clients

Responsibilities

• Lead execution of key implementation projects, managing resources across multiple locations and disciplines
• Drive client requirements gathering, propose and influence target solutions
• Design, document, and secure sign-off on scope and solutions with internal partners
• Develop and manage project delivery plans, facilitate legal agreement negotiations, and execute plans with robust governance
• Actively mitigate and manage project risk, coordinate timely resolution of issues, and manage change
• Manage and motivate virtual teams, execute post-implementation reviews, and ensure compliance with controls and procedures
• Own project communication to internal and external stakeholders, delivering high levels of client satisfaction

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees